 |   Publisher : Apple Computer Company : Apple List Price: Our Price: Too low to display |
Features
- Direct access to Apple experts
- Global repair coverage
- Onsite repair for Mac desktop computers: Request that a technician come to your work site
- Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Product Description
Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary hardware service and technical support on your Mac to three years from the original Mac purchase date. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. See terms at www.apple.com/legal/applecare/appgeos.html for full details.Amazon.com Product Description
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for iMac (MC257LL/A) extends the complimentary coverage on your iMac to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, onsite repairs for desktop computers, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.This comprehensive AppleCare Protection Plan covers your iMac, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for your iMac.
Extend your coverage to three years of service and expert telephone technical support.
Apple Hardware Coverage
The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:
- Your Mac computer
- Included accessories such as the power adapter
- Apple memory (RAM)
- AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased within 2 years of Mac purchase)
- Apple display purchased with your Mac
One Stop for Technical Support
Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here's what you get:
- Direct access to Apple experts
- Global repair coverage
- Onsite repair for desktop computers: Request that a technician come to your work site
- Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Software Support Included
Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:
- Using the Mac OS X operating system
- Quick how-to questions about iLife and iWork
- Connecting to printers and AirPort networks
Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.
- To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
- A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
- Onsite service for desktop computers is available within a 50-mile (80-kilometer) radius of an Apple authorized onsite service provider in the country where the plan is purchased and enrolled.
- The AppleCare Protection Plan covers an Apple keyboard and mouse when they are included with a covered product. An AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.
Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime?
You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.
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Customer reviews
Must Have 
by .. Tom (Flemington, NJ United States)
If you buy an iMac, you should buy the AppleCare, it's that simple. For that matter you should but AppleCare for any Apple product you buy that it's available for. Don't gripe that the iMac is expensive enough and it should be included. Or if you want to gripe, buy it anyway. When I switched from PC's to Apple, I was like a fish out of water. I was on the phone quite a bit with Apple about the Time Capsule, Air Port, Apple TV, iPhone, iMac, MacBook, you name it. What's wonderful about Apple support is that it's easy to get someone on the phone pretty quickly, that speaks clear english, is knowledgeable and will stay on the phone as long as it takes to resolve your issue. When you know you have such a great resource at your disposal, there is no need to fumble around with online help or through manuals, you just pick up the phone. Ever try that with Dell?
Pretty Good by .. Richard J. Jones (NY)
They were very helpful on the phone, they do not replace an apple battery though (according to them) but they have been helpful with other issues for me.
Apple Cares by .. A. Moore (Hot Springs National Park)
AppleCare is worth the extra cash. With free telephone support that will walk you through everything, and then if that won't fix it, Apple will send an authorized tech to your home at no charge! And if needed replace the machine. I have not used it on this iMac, but I have used AppleCare for other items in the past.
A must for every iMac user by .. Sergio H. Guimaraes (Rio de Janeiro, RJ Brazil)
Apple Care is a must for every iMac user. And at Amazon you can buy it at a better price. That's it.
Easy as pie. by .. Raiders ()
Ordered the apple care from Amazon at a significant cost savings had I purchased it direct from Apple. Got free shipping to boot. Once it arrived, stuck the disk in, followed the directions, input my serial number of my computer, and the code from the apple care and viola! Done! Easy as that! Will also be buying my apple care for my new iPhone 4 from Amazon in the near future.